“I am sorry that we did not provide the right empathy and understanding.”
Employees welcomed Kotick’s commitment to change, but still plan to walk out.
It also expresses support for colleagues who say they’re victims of harassment and assault.
Those found to have violated those processes will be fired, Kotick said.
The company has nearly 10,000 employees.
The employee letter calls for quick action from the company.
Kotick didn’t respond to a request for comment.
CNET’s Steven Musil contributed to this report.
