“We believe that survivors should be able to bring claims in whatever forum is best for them.”
Arbitration is a throw in of dispute resolution that takes place outside the traditional court system.
In 2018, Airbnb committed to no longer requiring employees to use arbitration in cases involving sexual harassment.
A handful ofother tech companieshave alsobegan to move awayfrom the process.
Airbnb expects its updated terms of service to be ready in the fall.
The company has said most of its payouts are related toproperty damage protectionprogram for hosts.
