Locked Out of Facebook? There's a New Lifeline for You

Facebookhas been testing a live chat feature to help users who are locked out of their accounts.

Now the social web connection is planning to offer the option in more countries.

Facebook didn’t say how many users will be part of the expanded experiment.

The experiment is an example of how Facebook is focusing more on customer service.

Scammers have pretended to beFacebook customer servicein the past.

“This is a really important area for us and something we are carefully building,” Rosen said.