Delivery apps chargefees as high as 20%, which is why restaurants prefer customers order with them directly.
The lawsuit (see below) says the strategy amounts to a “bait-and-switch.”
We do not receive any compensation for orders or integrations with this feature."
The “Order Online” button stems from Google’s acquisition of The Ordering App, according toArs Technica.
The lawsuit alleges Google could have shifted The Ordering App from helping restaurants to instead helping delivery apps.
In the case of Lime Fresh Mexican Grill, we saw Uber Eats, Postmates, Caviar and DoorDash.
