Verizon has raised its plan prices in recent months, and customers are continuing to flee as a result.
The carrier did see some growth during the third quarter, particularly in its broadband and business units.
Verizon posted $34.2 billion in revenue in the quarter, beating analyst expectations of $33.78 billion.
The carrier reported net income of $5 billion, or $1.17 earnings per share.
Shares of Verizon were down nearly 5% in early trading Friday following the earnings report.
